POLICY

POLICY

Shipping Policy

The parcels are sent to your local PO and collected by a postman who delivers them to the address that you indicated when placing your order. If a postman does not find you at home, he/she will leave you a special notice.

We offer the following methods of shipping:

  • Delivery by airmail will take about 2-3 weeks. The price is $9.95.
  • Delivery by EMS Courier Delivery usually takes 3-8 business days. This shipping method cannot be used in several countries. Check whether your country is in this list. If it is, unfortunately, you cannot choose EMS for shipping. The price is $19.95.

Please, keep in mind there may be delays, and we are not responsible for them. For this reason, some parcels may arrive sooner or later than expected.

We usually process orders within 24 hours. Once your order is registered in our system, you receive a confirmation email. Please check your spam folder if you do not get one soon, because it is possible for such emails to be qualified as spam.

Usually, all the products you find at our website are in stock. If any problem with the delivery occurs, we will try to sort everything out as soon as possible. Our Customer Care Representatives are happy to help you with any issue. You can contact them at any time once you have a problem or question.

Return Policy

We guarantee re-sending your order for free in the following situations:

  • You have received defective or damaged medications;
  • The company shipped a wrong medication.

Please note that return of drugs is strictly prohibited, according to International rules.

All of our products are of an outstanding quality, but if you have any complaints, please, contact our Customer Care Representatives, and they will take care about solving all the issues for you.

Privacy Policy

We provide absolute anonymity to our customers. All personal and financial information is highly protected. Your parcel will be delivered as a gift, which means that there will be no titles and prices indicated. That is needed, so that nobody could find out about its contents and you are not charged with any customs charges. There will be no names of the ordered medication on the credit card statement.

In order to guarantee the security of your sensitive information, we use a variety of reliable security measures. Thanks to the use of industry-standard SSL-based encryption, you can be sure that making payments and providing any information at our website is completely secure.

We use emails to get in touch with our customers. Generally, we do not call our customers but ask them to provide a correct telephone number. This is needed for orders to be accepted by the Address Verification System.

Use of Cookies 

Our web server sends short text files to your PC cookies. They are needed to fix important session information like the content of a web page or previous activity on a website based on your browser type. We need this in order to provide better services for our customers when they return to our website.

Collection of Information

Our server automatically recognizes IP addresses and domain names of our customers, but not email addresses.

We never disclose private information of our customers.

Contacting Us

You can use the section “Contact us” if you have any questions, and we will be pleased to provide you with answers.